Barbizon Lighting’s Western Operations seeks a self-starting individual to fill a full-time position as Sales Assistant.
Overall Responsibilities:
- Participate as part of a team to increase overall sales by recognizing and acting on opportunities.
- Perform administrative duties, assisting with the flow of communication throughout Barbizon’s Western Region.
- Maintain and grow existing customer relationships by providing exceptional customer service.
- Provide assistance to the sales team where needed, in all steps of the sales process, with the goal of helping sales and profits grow.
Key Tasks:
- Fulfill customer needs by responding to incoming requests via phone calls, email, or walk-ins.
- Determine customer needs and prepare quotations within established guidelines.
- Negotiate with customers and vendors, finalize sales, and manage customer expectations.
- Follow-up with leads and customers to determine the status of open quotations.
- Order Entry – Process paperwork accurately and quickly to ensure terms and deadlines are being met.
- Update customers on order status by providing shipment notifications, tracking updates, and backorder status.
- Prevent and solve problems with customer orders.
- Update and maintain internal databases, including Excel spreadsheets, CRM, and order entry/accounting systems.
- General answering of phones and routing calls.
- Proactively contact existing customers via phone or email to maintain and grow long-term relationships.
- Log and perpetuate accurate records of communication with leads, customers, vendors, and other employees.
- Act as backup for key customer accounts when other team members are unavailable.
- Distribution of meeting minutes.
- Additional duties as assigned.
Skills & Attributes:
- Strong verbal and written communication skills.
- Detail-oriented, organized, self-motivated, self-sufficient, reliable, and accountable.
- Committed to accurate, thorough, and exemplary work.
- Ability to manage multiple action items and requests.
- Able to take ownership of potential issues before they become a problem and commit to follow-through until the issue is resolved.
- Ability to establish and maintain professional working relationships with customers, vendors and co-workers.
- Friendly, positive, enthusiastic, team player.
- See challenges as an opportunity for growth.
- Know what is possible – under-promise and over-deliver.
- Ability to work independently as well as part of a team.
Experience Requirement:
- Familiarity and general understanding of entertainment lighting equipment.
- Previous experience working in the entertainment industry.
- Experience working in phone sales, and/or customer service.
- General computer proficiency including Microsoft Office.
- Experience with order fulfillment software and/or CRM software are a plus.
The salary range for a Sales Assistant at Barbizon Lighting’s Western region location is currently $30K to $60K per annum, depending upon experience. Please be aware extensive industry experience or specific skills that fully match or exceed what is required, may in fact also increase this range to compensate for that expanded expertise. We strongly encourage all to apply.
In addition to the base pay listed here, Barbizon offers a generous compensation package including medical, dental, life insurance, long-term disability, profit share, and a matching 401k Plan at no cost to the employee. Barbizon’s healthcare benefits are fully funded by the Company for all full-time employees and their dependents.
Barbizon also offers a host of voluntary ancillary benefits that include affordable vision, pet insurance, additional life insurance, Flexible Spending Plan, Pre-tax commuter benefits, and Benefits VIP, a dedicated advocacy group that can help employees and their family members resolve benefits issues.
Barbizon offers fully paid vacation, sick/personal time, and an additional ten paid holidays.
Barbizon Lighting Company’s largest shareholder is our employee group, who currently owns 51% of the company via an Employee Stock Ownership Plan (“ESOP”). An ESOP is a qualified retirement plan that extends beneficial ownership of the business to its employees, at no cost to the plan participant.
Equal Employment Opportunity Policy
Barbizon Lighting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Equal Employment Opportunity Policy
Barbizon Lighting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
To apply, please email resume and cover letter to jobswest@barbizon.com.